Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at SilverFernPlay.
Effective Date: January 15, 2025
Who We Are
SilverFernPlay operates from Auckland, New Zealand, providing educational resources and learning programs focused on social casino game development. We're committed to protecting your personal information while delivering quality educational experiences.
This policy explains what information we collect, why we need it, and how we keep it secure. We follow New Zealand's Privacy Act 2020 and international best practices for data protection.
Information We Collect
We collect information that helps us provide better educational services and support your learning journey. Here's what we typically gather:
Account Information
Your name, email address, and contact details when you register for our programs or create an account.
Learning Progress
Course completion rates, assessment scores, and learning milestones to track your educational progress.
Technical Data
Device information, IP address, and browser details to ensure our platform works properly for you.
How We Use Your Information
- Deliver educational content and track your learning progress through our programs
- Communicate with you about course updates, new programs, and important announcements
- Provide technical support and respond to your questions or concerns
- Improve our educational platform based on how students use our services
- Ensure platform security and prevent unauthorized access to student accounts
- Generate learning analytics to help instructors improve course content
Sharing Your Information
We don't sell your personal information to third parties. We only share your data in these specific situations:
- With instructors and educational staff who need access to support your learning
- With technology service providers who help us operate our educational platform
- When required by New Zealand law or to protect our legal rights
- With your explicit consent for specific purposes like portfolio showcases
Your Privacy Rights
Under New Zealand's Privacy Act 2020, you have several important rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, including your learning records and account details.
Correct Information
Ask us to fix any incorrect or outdated personal information in your profile or learning records.
Delete Your Data
Request deletion of your personal information, though we may need to keep some records for educational or legal purposes.
Limit Processing
Ask us to restrict how we use your information while we investigate any concerns you've raised.
Cookies and Website Technology
Our website uses cookies and similar technologies to improve your experience and help our platform function properly. Most cookies we use are essential for the educational platform to work.
We also use analytics cookies to understand how students navigate our courses, which helps us improve the learning experience. You can control cookie settings through your browser, though some features may not work properly if you disable essential cookies.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure hosting services, encrypted connections, and limiting access to your information to authorized staff only.
While we work hard to protect your data, no online service can guarantee complete security. We encourage you to use strong passwords and keep your account information confidential.
How Long We Keep Information
We keep your personal information only as long as necessary for educational purposes or as required by law. Generally, we retain student records for seven years after course completion to support ongoing career development and provide transcripts when needed.
Some information may be kept longer if required for legal compliance or if you've given us permission to use it for specific purposes like showcasing student work.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify enrolled students by email and post the updated policy on our website.
We recommend checking this page periodically to stay informed about how we protect your privacy.
Questions About Your Privacy?
If you have concerns about how we handle your personal information, or if you want to exercise any of your privacy rights, please get in touch with us.
This privacy policy was last updated on January 15, 2025. We review our privacy practices regularly to ensure we're protecting your information appropriately.